Frequently Asked Questions
Getting Closer (What we are)
What is Match My Feel, really?
A creator-led brand where you don’t get “inspired by.” You get us. Every piece is a true 1:1 replica created with the creator, made to the highest standard, and designed to feel real in your hand and in your life.
Is this for first-timers too?
Yes. We build for beginners and obsessives. Soft where you want comfort, firm where you want detail, safe for your body, and easy to care for.
How lifelike is lifelike?
It’s an exact replica from a precision mould. No resizing. No “close enough.” The realism is the point.
Should I feel weird about wanting this?
No. Wanting closeness isn’t shameful. We built this for the people who show up for us and want something honest, safe, and personal.
How Drops Work (Access, timing, scarcity)
How do launches work?
We open the site to browse first, then give waitlist a private purchase window via secret link, then open to the public. If waitlist empties the run, that drop is done.
Why limited?
Because we choose quality over volume. Small batches let us control finish, packaging, and experience. Limited means you’re holding part of the first story, not a warehouse item.
Are the replicas the same size as the creator?
Yes. Exact. That’s the promise.
What You Get (Editions and experience)
What comes with the Replica Edition?
A 1:1 realistic replica of the creator, access to a private group moment after launch, and a personal voice message recorded for you when noted in the drop details.
What makes Signature VIP different?
Because we choose quality over volume. Small batches let us control finish, packaging, and experience. Limited means you’re holding part of the first story, not a warehouse item.
How do I make sure I don’t miss it?
Join the waitlist, add the launch time as a phone reminder, and when the early-access email lands, open it and use your link right away.
Ordering & Payment (Buying the right way)
Do I need an account to buy?
No. Guest checkout works. Creating an account helps with tracking and future drops with our creator friends.
Can I leave a note on my order?
Yes. Add your special instruction in checkout. We see it before fulfilment.
Age requirement?
You must be 18+ to purchase.
Shipping & Packaging (Discreet and smooth)
Is packaging discreet?
Yes. Plain outer box, neutral sender. Inside is premium, but the outside gives nothing away.
How long does shipping take?
Standard shipping: FREE
Australia: 9–12 working days
USA, Canada, UK, Europe, New Zealand: 15–20 working days
Express shipping (5–9 working days):
USA: Willow $40, American $40
Canada: Willow $40, American $45
UK: Willow $50, American $55
EU Core (Italy, Germany, France, Spain, Poland, Ireland, Austria, Netherlands, Belgium, Luxembourg): Willow $35, American $40
EU South/East (Portugal, Romania, Greece, Bulgaria): Willow $35, American $45
EU Central (Hungary, Czech Republic): Willow $45, American $45
Nordics (Sweden, Denmark): Willow $45, American $45
Australia: Willow $35, American $35
New Zealand: Willow $40, American $40
Guide: Willow box ≈ 0.5 kg. American box ≈ 1.0 kg.
Do you ship internationally?
Yes. We ship worldwide where allowed. Labels and customs descriptions are neutral.
What if my parcel is late or lost?
Email support@matchmyfeel.com with your order number. We’ll investigate with the carrier and resolve it for you.
